Tourism Regd. No: 579/058

Booking and Refund

design-shape-1
Overview of Booking  
For tours in Nepal, Tibet, and Bhutan, please provide a photocopy of your passport and a 20% deposit of the total trip cost at the time of booking. If you decide to cancel your trip after booking, this 20% payment is non-refundable and will be charged as a cancellation fee.
When you get to Kathmandu, you may pay the remaining amount before starting your trip or trek.
Note: If you intend to go directly to Bhutan or Tibet for your tour, the remaining amount needs to be paid 20 days prior to your departure date.


PAYMENT MODE
You can make the payment either by wire transfer or via credit card.
Note: Bank service charges related to submitting a deposit are the responsibility of the client.


THROUGH CREDIT CARD:
Please open the link for the payment by credit card, complete the form with the necessary details, then proceed. It is Quick, Easy, and Secure: https://www.ecologicaltreks.com/payment
Note: For credit card payments, 3.5% extra will be charged to you for a credit card processing fee.


LAST-MINUTE BOOKING
We accept last-minute bookings for trips to Nepal, allowing you to book up to 3 days before the departure date. However, please note that last-minute bookings may not be possible for trips to Bhutan or Tibet.


POSTPONE THE TRIP
If you are unable to travel on the allocated days for any reason, please send us a written notice.
FREE TRIP POSTPONE: In the event of unforeseen circumstances after confirming your trip, if you’re unable to travel on the originally allocated dates, you have the option to postpone your trip to a later time. Feel free to choose any dates that are convenient and safe for you. We’re offering this trip postponement service to our clients without any additional charges.


CANCELLATION POLICY
In the event that you need to cancel your trip, please be aware that the 20% deposit you initially paid upon booking will be treated as the trip cancellation fee. This policy takes effect immediately after you confirm your booking with us.
Keep in mind that the 20% deposit is nonrefundable. However, if you’ve paid more than the trip deposit, we’ll deduct the 20% fee from that total, and the remaining balance will be refunded to you using the original payment method.


INCOMPLETE TOUR
Please be aware that, regardless of the customer’s rationale, we are unable to issue refunds in the case that a tour, trip, or expedition is not completed.